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Terms of Service

Last updated: April 30, 2025

Please read these Terms carefully. By using this website, you agree to these terms. Crest Care Hospital is a healthcare services provider — we do not sell medicines or healthcare products online.

1. About Our Services

Crest Care Hospital provides in-person healthcare services including consultation, diagnostics, and surgery at our facility in Jamua, Giridih, Jharkhand. This website is an informational platform to:

  • Provide information about our departments and services.
  • Allow patients to request appointment bookings.
  • Facilitate communication between patients and our administrative staff.

We are not an e-commerce platform. We do not sell medicines, medical devices, or health products through this website or via WhatsApp.

2. No Medical Advice

The content on this website is provided for general informational purposes only. It does not constitute medical advice, diagnosis, or treatment. You should always consult a qualified medical professional before making any healthcare decisions.

Contacting us via WhatsApp or the website contact form does not initiate a doctor-patient relationship. Clinical assessment and advice are provided only during scheduled in-person consultations with our qualified doctors.

3. Appointment Bookings

Submitting an appointment request through our website or WhatsApp is subject to availability and confirmation by our front desk team. An appointment is confirmed only when you receive explicit confirmation from our staff.

We reserve the right to reschedule or cancel appointments in exceptional circumstances such as medical emergencies or staff unavailability. We will make every reasonable effort to notify you promptly.

4. WhatsApp Communication

Our WhatsApp Business channel is used exclusively for:

  • Appointment scheduling and confirmation.
  • Answering general inquiries about our hospital and services.
  • Patient support and follow-up reminders.

We do not provide medical diagnosis, prescriptions, or treatment advice via WhatsApp or any online messaging platform. Any health-related queries will be referred to an in-person consultation.

5. Accuracy of Information

We make reasonable efforts to ensure the information on this website is accurate and up to date. However, medical practices, doctor availability, and service offerings may change. We recommend calling or messaging us directly to confirm current information before visiting.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Crest Care Hospital shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance on its content. This website is provided "as is" without any warranties.

7. Intellectual Property

All content on this website, including text, images, and design, is the property of Crest Care Hospital or its licensors. You may not reproduce, distribute, or use our content without prior written permission.

8. Third-Party Links

This website may contain links to third-party websites (such as WhatsApp). We are not responsible for the content or practices of those websites and encourage you to review their respective privacy policies and terms of use.

9. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with an updated date. Continued use of the website following any changes constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Giridih, Jharkhand.

11. Contact Us

For questions about these Terms, please contact us:

  • Address: Near Jamua Police Station, Jamua, Giridih, Jharkhand
  • Phone: +91 92418 07380
  • Email: contact@crestcare.in